1. All prices are listed in Canadian (CDN) dollars.
  2. Prices, as listed, do not include any of the applicable provincial or federal taxes. Taxes will be added at Checkout.
  3. New items can be returned in their original packaging with all attached manufactures tags no later than 30 days after shipping.
  4. Return shipments must be freight prepaid.
  5. Exchange for size-item must be returned in the original packaging with all attached manufactures tags.
  6. Items with removed tags, items that had been in the water or shipped more than 30 days, cannot been returned.
  7. Custom made orders require a 50% non-refundable deposit at time of order. All custom made orders are not subject for an in-store credit or refund.
  8. Warranty: At Aqua Palace LTD, we are committed to helping our customers with all warranty related inquiries. All products distributed by Aqua Palace are covered by manufactures warranty. No additional warranty is provided by Aqua Palace.
  9. Transportation claims: All on-line purchases will be shipped in original condition with the respective manufacturer’s tags and packaging. Once items have been released to the freight address, Aqua Palace LTD is not responsible and will not be held liable for delays, damages or lost merchandise.
    Upon receiving your merchandise inspect it immediately! All claims for damage to the original packaging or product must be done directly to the fright company.
  10. Listed or quoted prices are subject to change without notice.